Login

Country

Cart

Your cart is empty

Shipping Policy

At Soéline, we aim to deliver your order with care and efficiency. Below you’ll find all the details about how and when your items are shipped, along with important information to ensure a smooth delivery experience.

1. Order Processing Time

Once your order is placed, we begin processing it right away.

  • Processing time: 1 to 3 business days

  • Orders placed on weekends or holidays may require an extra working day to process

You will receive a confirmation email once your order is being prepared for shipment.

2. Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery timeframe is:

  • 8 to 12 business days for most international destinations

Please note that delivery times may vary depending on your country, customs clearance, and local postal services.

3. Shipping Costs

We’re happy to offer free shipping on all orders — no minimum spend required.

That means:

  • €0 shipping fee

  • No hidden handling costs

  • Transparent pricing across all items

4. How to Place an Order

Shopping at Soéline is simple and secure:

  1. Browse our store and select your desired items

  2. Click “Add to Cart” and proceed to checkout

  3. Fill in your correct shipping details

  4. Choose your preferred payment method (we accept Visa, Mastercard, Maestro, AMEX, and more — all encrypted with SSL for security)

  5. Confirm your order

After checkout, you’ll receive an email confirming your purchase and a second email once your order has been shipped.

5. Sustainable & Group Shipping

To help reduce waste and carbon emissions, we ship orders in grouped batches. This allows us to keep prices fair, reduce overproduction, and minimize our environmental impact.

We appreciate your understanding as we balance fast delivery with responsible business practices.

If you need an order urgently, please email us at info@soeline.com, and we’ll do our best to prioritize your shipment.

6. Questions?

If you have any questions or concerns about your delivery, don’t hesitate to reach out to our customer care team at info@soeline.com. We’re happy to assist you.